The Joint Committee, composing members of the Petition Committee and the Human Rights Inquiry Committee of the Grand National Assembly of Türkiye (GNAT), held a meeting on 1 July 2026 with senior representatives of public institutions which reported high compliance with the recommendations of the Ombudsman Institution. It was attended among others by Ombudsmen Mr. Ertunç Erkan Balta, Mr. Abdullah Cengiz Makas, Mr. Özcan Yıldız, and Mr. Şerif Yılmaz.

Participants discussed the measures taken to implement the recommendations of the Ombudsman Institution, as well as the progress achieved throughout the implementation process. The discussions highlighted the importance of cooperation among public institutions in ensuring the effective implementation of the Institution’s decisions and further strengthening the principles of good administration.

The Ombudsman, Mr Jack Chan, presented this year’s Annual Report of the Ombudsman to the public. In the reporting year, the Office achieved remarkable results in all three areas managed by the Ombudsman, and stepped up its supervisory role to bring about tangible improvements in public administration. This year marks the 29th anniversary of the Hong Kong Special Administrative Region (“HKSAR”)’s return to the motherland; it is also the first year of the country’s 15th Five-Year Plan, and a pivotal year for Hong Kong to move from stability towards prosperity.

Co-hosted by KAPA, the National Research Council for Economics, Humanities and Social Sciences (NRC), the Ministry of Oceans and Fisheries, and the Busan Tourism Organization, the conference runs for three days from to the 22nd to the 24th at the Busan Port International Exhibition & Convention Center (BPEX) under the theme, “Public Administration for the People, Public Administration Looking to the Future: Technology, Growth, Balance, and Government.”

The event brought together around 2,000 public administration scholars and policy experts from 20 countries to review the academic achievements of Korean public administration and design future national governance paradigms through various discussions.

Today (the 22nd), the ACRC hosted two special sessions in collaboration with the Korean Association for Corruption Studies and the Korea Institute of Integrity. These sessions aimed to share the primary achievements and policy significance of the Comprehensive Integrity Assessment system while gathering diverse feedback from academia and field practitioners regarding its future development.

In the first session, participants focused on “An AI-Driven Integrity Assessment System and the Establishment of Dedicated Assessment Governance.” The discussion covered innovative approaches to the Comprehensive Integrity Assessment using new technologies, alongside the necessity of establishing a specialized institution dedicated to the assessment.

In the following second session, participants took stock of the achievements made over the 25-year history of the public institution integrity assessment system.

The Federal Ombudsman, Mr. Naveed Kamran Baloch has, in a recent meeting with the Chairman, National Accountability Bureau (NAB), emphasized the need for greater institutional coordination between the Wafaqi Mohtasib Office and NAB for ensuring transparency and ushering in good governance in the country.
The Chairman, National Accountability Bureau (NAB), Lt. Gen. (R) Nazir Ahmad Butt called on the Wafaqi Mohtasib (Federal Ombudsman), Mr. Naveed Kamran Baloch in his office and exchanged views with him on matters of mutual interest with particular reference to enhancing cooperation between the two institutions in promoting transparency, accountability and good governance in the country.

Apprising the Chairman NAB of the role and functions of his Institution, the Wafaqi Mohtasib said that it is committed to providing speedy redressal of public complaints relating to maladministration of the federal government entities as it redressed more than 250,000/- complaints during the year 2025. This year the volume of complaints is likely to exceed 270,000–275,000, he added. He observed that the forum is fast, free and reliable, with countrywide network of Regional Offices.  The Chairman NAB expressed the view that a vast scope existed for mutually advantageous cooperation between the two organizations.

Ombudsman Mr. Ertunç Erkan Balta participated as a speaker at the International Ombudsman Conference held in Rome on 27-29 May 2026, hosted by Mr. Marino Fardelli, Ombudsman of Lazio and President of the Italian National Coordination of Ombudsmen.

In his speech on “New Global Challenges: Complex Administrative Structures, Digitalization and Citizens’ Rights,” Mr. Balta emphasized that digital transformation is fundamentally changing not only the daily lives of individuals but also the functioning of public administration, and that Ombudsman institutions should not remain outside this digital transformation. He also shared the experiences of the Ombudsman Institution of Türkiye in this framework.

The Office of the Ombudsperson Punjab achieved another milestone by ensuring payment of over Rs51.1 million in pending dues to 28 citizens across the province, reflecting its commitment to prompt and effective grievance redressal.

It may be added that the citizens had approached the Honourable Ombudsman Punjab after facing delays and non-payment of their dues by various government departments. Taking swift notice of the complaints, the Honourable Ombudsman Punjab issued directives to the authorities concerned and closely pursued the cases, resulting in the successful disbursement of the pending amounts.

This timely intervention not only provided much-needed financial relief to the citizens but also underscored the institution’s proactive approach in safeguarding public rights and ensuring administrative accountability.

The Office of the Ombudsman Punjab reiterates its resolve to continue such efforts without interruption, aiming to deliver swift and hassle-free justice to the people and address their grievances efficiently.

An international round table entitled “Human Rights, Freedom of Expression and Gender Equality: National Reforms, International Standards and Cooperation”, was held at the University of Warsaw in Warsaw, Republic of Poland, on 1^st June 2026, on the initiative of Uzbekistan and in collaboration with the OSCE Office for Democratic Institutions and Human Rights (ODIHR).

The event was attended by the Commissioner for Human Rights (Ombudsman) of the Oliy Majlis of the Republic of Uzbekistan, the Ombudsman of the Republic of Poland, representatives of the OSCE ODIHR, the Ambassador Extraordinary and Plenipotentiary of the Republic of Uzbekistan to the Republic of Poland, representatives of relevant state bodies of the Republic of Poland, human rights institutions, representatives of civil society, public organizations, non-governmental non-profit organizations, human rights organizations, independent experts, scholars, researchers, students and members of the wider public.

The round table discussed national experience and international standards in the fields of human rights, freedom of expression and gender equality, as well as issues related to developing cooperation between state institutions and civil society in these areas.

During the event, the Commissioner for Human Rights (Ombudsman) spoke about the ongoing changes in the field of ensuring human rights and freedoms, emphasizing that the protection of women’s rights, freedom of expression and support for open dialogue with civil society institutions are important areas of ensuring human rights.

Policy consultation for central administrative agencies via telephone will now be available not only through each agency’s representative number, but also by calling 110.

The Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Jung Il Yeon) is formally advancing the integration of central administrative agencies’ representative numbers into 110, beginning from May 26 with the simultaneous display of agencies’ representative numbers and 110 on relevant websites.

The number 110 is the dedicated contact number for the Government Call Center, established in 2007 to provide consultation services related to civil affairs and government petitions. This year, the service marks its 19th anniversary of operation.

The ACRC has been formally pursuing the project to integrate central administrative agencies’ representative phone numbers into 110 since September of last year, and reported the “Execution Plan for Integrating Non-emergency Consultation Number into 110” at the cabinet meeting chaired by the President on May 6. The current pilot program is being implemented as part of this initiative, in collaboration with 15 central administrative agencies.

Provincial Ombudsman Sindh, Dr. Sohail Rajput, called on Chief Minister Sindh, Syed Murad Ali Shah, to present him the institution’s Annual Performance Report for the year 2025. The report highlights a massive surge in public trust, with total complaints skyrocketing by 236% compared to previous years, reaching a record 25,217 grievances in 2025.

During the meeting, the Chief Minister was briefed that the Ombudsman institution successfully provided financial relief worth PKR 4.29 billion to aggrieved citizens, deciding 12,591 cases and providing direct, immediate resolution in 2,660 matters. Out of the total complaints, the highest number exceeding 10,000 case was registered against Local Government institutions, followed by the Revenue, Education, and Police departments.

The report also underscored significant institutional reforms and global recognition, noting Dr. Sohail Rajput’s recent election to the Board of Directors of the International Ombudsman Institute (IOI) and his appointment as Vice Chair of the United Nations Ombudsman Working Group. Furthermore, the establishment of a specialized Climate and Disaster Justice Unit (CDJU) was highlighted to ensure rapid redressal for disaster-affected citizens, along with the formation of two permanent committees dedicated to enforcing the 5% employment quota and inclusive education for persons with disabilities.

The Ombudsman, Mr. Jack Chan, met with the Deputy Secretary of the Communist Party of China Central Commission for Discipline Inspection and Vice Chairman of the National Commission of Supervision (“NCS”), Mr. Fu Kui. Leading an NCS delegation to pay an official visit to Hong Kong, Mr. Fu also called on the Office of the Ombudsman and exchanged views on professional matters with Mr. Chan and officials of the Directorate.

During the meeting, Mr. Chan outlined the Office’s achievements, noting that his three strategic focuses, namely mediation, interdepartmental collaboration and cultivating a positive complaint culture, have yielded significant results. He highlighted the Office’s supervisory role over public administration in the Hong Kong Special Administrative Region (“HKSAR”) and its commitment to promoting good governance and improving people’s livelihood through investigations, recommendations and observations.

Chairperson Jung Il Yeon of the Anti-Corruption and Civil Rights Commission (ACRC) of korea participated as a speaker at the International Ombudsman Conference held in Rome, Italy from
May 28 to 29, 2026 to present “Korea’s Ombudsman System: Innovations and Best Practices.”

Members of the International Ombudsman Institute (IOI)^* hold the International Ombudsman Conference annually to facilitate international exchanges and cooperation among ombudsman institutions. Italy is hosting the conference for the third time, following 2023 and 2025.

The conference, hosted by the Ombudsman in Italy, Lazio region as a member of the IOI European Regional Board, brings together approximately 300 participants including ombudsmen, government representatives, and experts from approximately 50 countries. As an official member of the IOI, the ACRC has received a formal invitation, with Chairperson Jung participating as a speaker.