Policy consultation for central administrative agencies via telephone will now be available not only through each agency’s representative number, but also by calling 110.

The Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Jung Il Yeon) is formally advancing the integration of central administrative agencies’ representative numbers into 110, beginning from May 26 with the simultaneous display of agencies’ representative numbers and 110 on relevant websites.

The number 110 is the dedicated contact number for the Government Call Center, established in 2007 to provide consultation services related to civil affairs and government petitions. This year, the service marks its 19th anniversary of operation.

The ACRC has been formally pursuing the project to integrate central administrative agencies’ representative phone numbers into 110 since September of last year, and reported the “Execution Plan for Integrating Non-emergency Consultation Number into 110” at the cabinet meeting chaired by the President on May 6. The current pilot program is being implemented as part of this initiative, in collaboration with 15 central administrative agencies.