The Ombudsman, Mr. Jack Chan, met with the Deputy Secretary of the Communist Party of China Central Commission for Discipline Inspection and Vice Chairman of the National Commission of Supervision (“NCS”), Mr. Fu Kui. Leading an NCS delegation to pay an official visit to Hong Kong, Mr. Fu also called on the Office of the Ombudsman and exchanged views on professional matters with Mr. Chan and officials of the Directorate.

During the meeting, Mr. Chan outlined the Office’s achievements, noting that his three strategic focuses, namely mediation, interdepartmental collaboration and cultivating a positive complaint culture, have yielded significant results. He highlighted the Office’s supervisory role over public administration in the Hong Kong Special Administrative Region (“HKSAR”) and its commitment to promoting good governance and improving people’s livelihood through investigations, recommendations and observations.